What Happens Next
What happens next? You’ve placed your order and I’m sure you’re looking forward to your installation – exciting times ahead! Here’s a helpful guide to everything that happens once you’ve placed your SolarFrame order, from surveying to installation and finishing touches!
After you’ve placed your order, your Installations Co-Ordinator will contact you to arrange a mutually convenient time for a full technical survey of the relevant areas – this is so we can get all the correct measurements, confirm the final designs and advise of anything regarding the preparation of your room prior to installation.
Finally, they will make sure that you are 100% satisfied and answer any final questions you may have.
Every product is bespoke made specifically for your home in our state-of-the-art factory in Yorkshire!
Our experienced team use the highest quality components and follow strict industry regulations, to maintain the high standards you would expect from SolarFrame.
Your Installations Co-Ordinator will call to schedule a start date for your installation. Don’t worry if you’ve not heard from us, we haven’t forgotten about you – some periods of the year can be a little busier than others!
The day before your installation date, you’ll get another call just to re-confirm everything and you’ll also be advised on an estimated completion date.
Our fitters will always treat your home with the upmost respect, we never lose sight that we are working in your home.
Our highly skilled installers will ensure the whole process runs smoothly, efficiently and with minimum fuss. Before they arrive, please move any furniture from around the installation area and remove curtains or blinds, that helps to give our fitters a safe working area and protects your belongings.
Our teams will arrive in a Solarframe branded vehicle and will need to park as close as possible to your property, as they require frequent access during the installation.
4. Nearly Finished
As your installation nears completion, one of our technicians will arrive and make sure your home is left clean.
Unfortunately, we don’t include painting or decorating as part of the installation, you can decide your homes new look when we’re gone!
Hopefully that’s everything covered…
If you have any questions, or need any assistance at any stage of your installation, just give your co-ordinator a call, they’ll be more than happy to help!
Come and see for yourself
Our outdoor showsite is the largest in Yorkshire with a number of full size conservatories and garden studios available to browse. We also have an indoor showroom with a stunning range of windows and doors.
Why Choose Solarframe
Our team are based in the heart of South Yorkshire in our own state-of-the-art factory.