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CPA and Deposit Protection

Membership No: 3931 - Membership Expiry: 30/03/2027

The Consumer Protection Association (CPA) is a national organisation that has been protecting consumers for over twenty years and is recognised as the number one organisation for protecting property owners when they make a major home improvement purchase.

    Only companies that can demonstrate best-practice; high-levels of craftsmanship; and a history of first class customer service are accepted to join the organisation, following a rigorous vetting process.

    All CPA members are:

    Fully vetted | Highly skilled | Approved | Insurance protected | Competent | Validated

    Jeremy Brett Director of CPA, said: “SolarFrame have demonstrated that they are a quality company and will give their customers a first class service.
    We’re delighted to have them in the Consumer Protection Association. CPA membership makes it easy for the homeowner as they know they are buying into quality and that their money and livelihood is protected.”


    We will always take a deposit before starting a job.

    With our CPA membership, our customers deposit protection insurance covers a deposit of up to 25% of the agreed price with the company or £7,500, whichever is less. Cover is for a maximum period of 120 days or until the work commences, whichever is sooner. By choosing to work with a CPA member, you’re safe in the knowledge that you’re not only working with a top-rated tradesperson, but that you're also fully protected.


    An Insurance Backed Guarantee (IBG) is essential when having improvement works carried out on your property.

    In the unlikely event that your installation company ceases to trade, if you are working with an IBG trader, you would be able to make a claim under the terms of the IBG insurance, which covers the original guarantee provided by the installer.

    Depending on the work carried out, the IBG is available for a period up to 10 years and is underwritten by an authorised insurer.

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